About sheridan
Nersan Sheridan Tarp Net & Hiring herein referred to as NSTN is a black female owned company, certified Level B1 status company focusing on providing exceptional service and a high quality PCV product to the market it operates in. The directors of the company have 50 years (accumulative) Corporate experience in both leadership and Operations in the private sector. We have come together as a team to pursue a family owned business in operation for the past 13 years. Our passion to achieve economic freedom by supporting job creation to reduce the unemployment rate in South Africa has driven the team to pursue this venture with an intention to create jobs and contribute positively to the South African economy. NSTN specializes in Tarpaulin manufacturing and Function Hiring.
Our vision
Our Vision is to make available to the market any tarpaulin product to satisfy a customer need in South Africa.
Our Mission
Our mission is to contribute positively to the South African economy by providing excellent products and services to satisfy customer needs thereby ensuring long term growth and sustainability.
our passion
We are passionate about delivering exceptional customer service and delivering a superior quality tarpaulin end product to our customers. We are also passionate about creating jobs to reduce the unemployment rate in South Africa by supporting the employment equity act.
our values
- Adopting an innovative streak.
- Being Committed to Exceptional Customer Service.
- Satisfying our customer’s unique needs.
- Developing & Empowering young people to be skilled and creative.
We place a huge emphasis on the value and well being of our employees. Without them, we wont have a business to provide our high level of services to you…our most valued client. We assist employees by:
EMPOWERMENT WITH KNOWLEDGE AND SKILLS
MEETING OUR EMPLOYMENT EQUITY TARGETS
FINANCIAL SUPPORT FOR SKILLS DEVELOPMENT
MULTICULTURAL THEREFORE ENCOURAGING DIVERSITY
“Constantly challenging ourselves to deliver more to our clients”
CUSTOMER SERVICE
- Listen carefully to the customer need.
- Check to clarify need.
- Be friendly & polite at all times.
- Be available
- Keep the customer informed.
- Always service the customer with a smile.
- No job is too difficult to tackle.
- Always deliver quality service.
COMMITMENT
- Ensure dispatch of a good quality product to customer
- Build Trust and respect in terms of product/service offering.
- Build an open and honest workplace to recognize everyone’s hard work & contribution.
- Work together as a team.
INNOVATIVE STREAK
- No customer request is too difficult to take action on
- Never turn a customer away
- Offer innovative solutions
- Encourage sharing of diverse knowledge and talents
- Be creative & surprise the customer
BUSINESS COMPETENCIES
- We focus on ensuring our customers are provided with a superior end product by using high quality raw material and experienced skilled staff to deliver on our commitment
- With a strong operations, service and leadership background we lead our skilled workforce to go the extra mile to provide exceptional customer service and product
- Our guarantee to YOU as our customer “Quality Does Matter”
- We are constantly challenging ourselves to deliver more to our clients.